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Digital Delivery Policy

Effective Date: 1st January, 2025

At Lazer-O, we are committed to delivering high-quality AI-driven lease abstraction services efficiently. This policy outlines the rules, timelines, and processes for delivering our digital services.

1. Service Delivery Process

Document Upload:

Customers upload lease agreements or other documents to our platform via a secure portal.

Processing:

Our AI begins processing the documents immediately upon upload. The estimated time for extraction and summarization is 8 to 10 minutes per document.

Delivery of Results:

Once processing is complete, the extracted and summarized data is made available on the user dashboard for review.

2. Timelines

  • The delivery of AI-processed results is typically completed within 8 to 10 minutes per document, depending on file size and complexity.
  • Bulk uploads may require additional time, and timelines will be communicated to the customer upon submission.

3. Service Accessibility

  • Customers can access processed data via their user accounts on our platform.
  • Reports (Word, Excel, or PDF) can be downloaded directly from the dashboard.

4. Technical Issues

  • In the event of technical delays or disruptions, our team will promptly notify customers and provide an estimated resolution time.
  • If delivery is significantly delayed due to platform issues, customers may contact support for assistance.

5. Contact Information

6. Amendments to this Policy

Lazer-O reserves the right to update this policy as needed. Changes will be communicated through our website.